Is ModCloth Legit or a Scam?

Several people are wondering if ModCloth is legit or a scam. I can understand why they would think this because there are a lot of scams out there. But I can assure you that ModCloth is definitely not a scam!

They are a legitimate company that sells stylish and unique clothing for women of all sizes. I have personally shopped with them many times and have always had a great experience. So if you’re wondering if is ModCloth legit or a scam, the answer is no!

What is ModCloth?

ModCloth is a one-stop shop for everything vintage and retro. They offer a wide range of clothing, accessories, and home decor items inspired by vintage style.

Whether you want a cute dress to wear to a party or some new furniture for your home, ModCloth is sure to have something you’ll love. Plus, they offer free shipping on orders over $75, so it’s easy to get your hands on all their stylish goodies.

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ModCloth Review

In general, I am happy with ModCloth. The prices are fair, the quality is good, and the designs are unique and fun. In addition, I have found that the size charts are accurate, which is very helpful.

I would only say that the shipping can be a bit slow, but it’s not a huge deal. Overall, I recommend ModCloth to anyone looking for stylish and affordable clothing.

Is ModCloth Legit?

Many online stores sell vintage and retro-inspired clothing, but ModCloth is one of the most popular. Founded in 2002, ModCloth has built a loyal following of fans who love its unique style. But some people wonder if ModCloth is legit.

There are a few things to keep in mind when considering whether or not ModCloth is legit. First, ModCloth is a well-established company with a good reputation. They’ve been in business for over 15 years and have a solid online presence.

Second, ModCloth is a certified B Corporation, which means they meet rigorous social and environmental performance standards. Finally, ModCloth has a very generous return policy, so if you’re unhappy with your purchase, you can quickly return it.

So, is ModCloth legit? We believe they are! 

How does ModCloth Works?

ModCloth specializes in vintage-inspired clothing and accessories. Customers can browse the ModCloth website and purchase items that are shipped directly to them.

ModCloth also offers a unique feature called the “Make the Cut” contest, in which customers can submit design ideas for clothing and accessories. If the ModCloth team likes the design, they will create a prototype and put it up for sale on the website.

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ModCloth Products and Services

ModCloth is in San Francisco, California. ModCloth offers a wide variety of clothing and accessories, including dresses, tops, bottoms, outerwear, swimwear, shoes, handbags, jewelry, and more.

In addition to its line of products, ModCloth also sells items from other independent designers. Customers can shop for items by category, size, price, or style.ModCloth also offers a variety of services, including a personal styling service, a wedding shop, and a blog. T

The company is a commitment to body positivity and is one of the “50 Best Places to Work” recommended by Forbes in 2015.


ModCloth has everything you need to put together a stylish outfit. And with a wide variety of sizes available, you’re sure to find the perfect fit. In addition, ModCloth offers free shipping on orders over $75, so you can save even more on your purchase. So what are you waiting for? Start shopping ModCloth today!


Shipping and Return Policy

At ModCloth, the company wants you to love your purchase, whether online, in-store or at a trunk show. So they offer exchanges or free returns within 30 days of purchase.

Return your item(s) to us in their original, unused condition with your invoice to receive a refund for your original form of payment. If you do not have your invoice, please include a note with your name, address, phone number, and order number.

They do not refund shipping charges, and you are responsible for return shipping costs. However, you can get exchanges shipped back to you free of charge.

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Customer Satisfaction

ModCloth Review on Trustpilot

Trustpilot: Overall, customers seem to be satisfied with their experience shopping at ModCloth. Most reviewers give the company a 1.9 stars rating out of 5, with many complaining about the sizing of the clothes, but overall it seems that shoppers are happy with their purchases from ModCloth.

ModCloth Review on Sitejabber

Sitejabber: Customers seem to enjoy shopping with Modcloth! They give 2 stars out 0f 5 to the company. There are complaints about items not fitting quite right or taking a long time to ship, but overall it seems like most people have had positive experiences with the brand.

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ModCloth Website


The ModCloth website has a vintage-inspired aesthetic that is both fun and feminine. Its homepage features a large image of a stylish woman and a banner that reads “Fashion for the Fashionably Inclined.” The website’s color scheme is a mix of black, white, and pink, and the overall look is classic and chic.

A wide variety of clothing and accessories are available on the ModCloth website. Dresses, tops, bottoms, outerwear, shoes, and jewelry are all categorized by style, so it’s easy to find the perfect piece. There is also a sale section, where you can find great deals on stylish clothing and accessories.

Whether you’re looking for a new outfit for a special occasion or just some everyday pieces to add to your wardrobe, the ModCloth website is a great place to shop. You will find something you love with its comprehensive selection, great prices, and vintage-inspired aesthetic. 

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Alternative Websites to ModCloth

There are many alternative websites to ModCloth, all of which offer a unique take on fashionable clothing.

Some of these websites include ASOS, Free People, and ModCloth itself. Each website has its own unique style, so it’s essential to browse through all of them to see which one is the best fit for you.

I think ASOS is the best alternative to ModCloth because it offers a wide range of styles and is very affordable. However, it is ultimately up to you to decide which website you want to shop from.

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frequently asked question

Where is ModCloth located?

ModCloth is an American online retailer of independent designer women’s clothing, shoes, handbags, and accessories, headquartered in San Francisco.

When was ModCloth founded?

ModCloth was founded in 2002 by Susan Gregg Koger and Eric Koger.

Does ModCloth return items?

ModCloth offers free returns within 30 days of purchase.

What sizes does ModCloth carry?

ModCloth carries sizes 00-28.

Does ModCloth offer plus sizes?

Yes, ModCloth offers plus sizes up to size 4X.

What is the ModCloth customer service number?

The ModCloth customer service number is 1-888-492-0333.

What are some popular ModCloth items?

Some popular ModCloth items include dresses, tops, bottoms, outerwear, and swimwear.

Bottom Line

There’s no easy answer regarding whether or not ModCloth is a legitimate company or a scam. On the one hand, the company has been in business for over a decade and has a solid online presence.

On the other hand, several complaints have been leveled against ModCloth, including allegations of poor customer service and bait-and-switch tactics. Ultimately, it’s up to the individual consumer to decide whether or not to do business with ModCloth.

Laura is a housewife and freelance writer. She focuses on writing the standard things that your home likes. After 3+ years and 3500+ pieces of content that have helped diverse companies grow, I pursued my passion and made ZariBunty my home.

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