Is Skinstore Legit? Complete Guide

Skinstore has over 2000 cosmetic products from over 900 brands. SkinStore is an authentic brand whose products were manufactured by the manufacturers. Nevertheless, some customers feel that SkinStore is a lousy company and are not very happy with its service.

Is Skinstore Legit or Scam?

Skinstore offers a wide range of skincare products, including mass-market and luxury spa products. The company is based in the United Kingdom but ships orders to customers worldwide.

To keep in mind, Skinstore does not sell directly to consumers. Instead, the company operates through a network of authorized retailers.

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What Is Skinstore?

Skinstore is an authorized dealer that specializes in selling skincare products. The skin store was established in 1998 to provide an online destination for people to purchase high-quality skincare products.

Skinstore offers a wide range of products from well-known and niche brands, and it has become a go-to source for many beauty enthusiasts.

In addition to its online stores, Skinstore also operates a brick-and-mortar location in San Francisco.

Whether you’re looking for new face cream, Perricone MD face finishing, or a set of makeup brushes, Skinstore is a great place to start your search.

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Skinstore Reviews & Ratings


All Skinstore reviews are collected through a trusted site: TrustPilot. The company’s 4.3 stars are based upon 9000+ user reports. The reviewer has many customers satisfied; some were already skin store loyal customers and had positive reviews.

They appreciate the convenience of their shop experience and how the company treats its clients: “We’re bringing a new brand that I always prefer in stock. They offer fast and effective solutions and always give me freebies.

One customer reviewed that the Skin Store Perricone moisturizer is an obvious fake (despite realistic packaging), but it’s not true. They are authorized dealers and have fantastic skincare products, and never had negative stars on the site.

Is Skinstore An Authentic Company?

The Skin Store is a major retailer with more than 24 years of operation. The brand covers nearly 300 brands with a large assortment of products, including skin care products, cosmetics, facial products, bathing products, and fragrances. The positive highlights of the company are the high-quality products, and they never have a terrible customer service record.

Skinstore boasts thousands of reviews and a large number of happy customers. It has over 89K followers on Instagram and over 55k on Facebook. The company is undoubtedly an honest and trustworthy retailer worth checking out.

Online beauty retailers can be tricky-

how do you know if a store is legit or not?

Luckily, Skinstore is a reputable option with over twenty years in the business. The company is legitimate, but it also offers various products for your beauty needs. From skin care basics and hair care to nail care, Skinstore has it all.

And with free shipping on orders over $49 and a price match guarantee, it’s easy to see why so many people love shopping at Skinstore. It is a one-stop-shop for all your beauty needs; look no further than Skinstore. Buyer beware of fake retailers who sell fake products and get high-quality products at a great price from a company you can trust.

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How Does SkinStore work?‘s site claims to have become the only online retail store to offer dermatologist-generated products to consumers worldwide. Its website says it has nearly 7,500 products across over 25 brands, including hair care, cosmetics, men’s, natural, and fragrance products.

In addition, the company also provides an introductory section to its website aimed at assisting both male and female users with information about Skincare and hair care. They offer a gift, a black Friday sale, or even after the Christmas sale.

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Services and Products Available At Skinstore

Skinstore believes that beauty should be accessible to everyone. They offer a wide range of services and products to help you look and feel your best. From Skincare and makeup to hair care and nail care, they have everything you need to put your best face forward.

They also offer various spa services, including facials, massages, and body treatments. Whether you’re coming in for a quick tune-up or a total makeover, they’ll make sure you leave looking and feeling fabulous.


Skinstore is a unique beauty retailer that offers a wide range of premium beauty brands for every skin type. Unlike other stores, Skinstore provides a personalized shopping experience by curating a selection of products specifically for each customer.

The store’s experts begin by evaluating the customer’s skin type and concerns; then, they create a custom list of recommended products. It ensures that every customer receives tailored advice and can find the perfect products to meet their needs.

Skinstore Returns Policy Review

Skinstore customers can return unreturned products within seven working days. It is also possible for used items to be gotten back. Shipping charges aren’t refundable, and the customer must pay return charges.

Skinstore will refund the purchase price if a shipment has come to an unsatisfactory location. However, shoppers must provide photo proof. Refunds usually arrive on the day of receipt of the money. You can reach through the customer service on the site to request a return.

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Tell Me The Return Policy of SkinStore?

So the return process works on the skin store: You have a 14-day window in which you can return by e-mail or phone. It can also be asked only when a product has been returned in an unopened condition. You can contact SkinStore customer service via phone chat. Unless your order was something you did not need, you could return it unopened. You must return the product for a full refund, including shipping fees. In case of returning damaged merchandise, please send an image to the SkinStore customer service representative to get a refund.

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Customer Satisfaction

In terms of customer reviews, Skinstore has a mixed reputation. Some customers have had positive experiences with the company, while others have negative ones and call it the worst company.

SkinStore Review on SiteJabber

Sitejabber reviews are mainly negative, with shoppers claiming the worst customer service, limited selection, and high pricing. Skinstore has 1.5 star rating out of 5 on the site.

SkinStore Review on Trustpilot

Trustpilot reviews are essential for any business, especially for an online store like Skinstore. They provide potential customers with an overview of what to expect from the company, and they help build trust and confidence in the brand. Skinstore has 4.3 star rating out of 5 on the site. 

The Skincare products are unique, and they have such great prices, and their customer service is also top-notch, contact them any time.

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Skinstore Discounts & Coupon Codes


In Skin Shop, shoppers can save money on various products and services. It also offers a vast winter sale that offers discounts of 75% or more. Live promotions also change daily but have discounted prices for many different products.

Several coupons offer discounts of 50 percent. Skin Store’s website lists a complete list of new coupon codes. But there is nothing to stop here. Skinstore customers also have the option to sign up for Friends referrals. 

A customer will be given $15 a day for any successful referral. Customers at Skinshop are also offered free U.S. delivery with any purchase over $49.

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How Long Does SkinStore Take To Ship?

Having poor customer service or slow shipping is an entirely different ballgame. SkinStore provides customers with an order confirmation form when they order online. Generally, if an order is placed or confirmation has occurred by 4 pm the day after the delivery date, the order will ship immediately.

If a purchase has been received after 4 pm on a working day or a Sunday or holiday, the package will arrive at you within 4-6 hours via express shipping. Orders shipped to a country in the U.S. have three delivery options. Standard orders are labeled Tracked. Delivery takes 5-8 working days. Hawaii or Alaska could require two weeks, if not more.

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Customer Service Team

The skin store has the most fantastic customer service team, competent and helpful. Whenever you contact the customer service office and want information about your order, the customer representative gives you satisfactory services.

Is Skinstore Worth The Money?

SkinStore is a leading online retailer with a solid reputation and an excellent product selection. The store also focuses on regularly offered products and services and a customer-friendly return policy. Skinstore has an excellent return policy.

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Skinstore Website

It is challenging to find the right beauty store, especially if you’re unsure where to start. That’s where the SkinStore website comes in. This comprehensive resource offers everything you need to find the best products for your skin type online purchases.

Whether you’re looking for Skincare, makeup, or hair care, you’ll find it here. The site also features helpful guides on everything from choosing the proper foundation to contouring your cheekbones. The SkinStore website is the perfect place to start your beauty journey between several sites without making a big mistake.

Alternative Websites

Beautylish: It offers a wide range of products, including Skincare, makeup, haircare, etc. They also have a great blog with articles on everything from achieving the perfect smokey eye to the latest skincare trends.

Sephora: It carries many high-end beauty products, including many difficult-to-find items. They also offer in-store services like makeovers and mini-facials.

Ulta: It is one of the largest beauty retailers in the United States, and they carry products from both high-end and drugstore brands. They also have a rewards program that lets you earn points towards free products. So if you’re looking for an alternative to SkinStore, be sure to check out Beautylish, Sephora, or Ulta!

Skinstore vs Dermstore

The main difference between Skinstores and Dermstore is that Dermstore does not provide a worldwide delivery option as opposed to Skinstore, But they carry an excellent selection. Both offer centralized online shopping solutions. However, a slight increase in reviews online helped the business become suitable for hesitant shoppers.

Dermstore also helps shoppers get back the items they do not need. Skinstore also offers more clean products and makeup options that are very problematic.

Frequently Asked Questions

Where is the skin store is located?

Ans: SkinStore is a U.S. company that was founded in 1997. Its headquartered is in San Francisco, CA, and it has a retail location in New York City and is a part of THG Holdings.

Does SkinStore sell authentic products?

Ans: SkinStore, take pride in only selling authentic products. So shop with confidence, knowing that you can always count on SkinStore for authentic products.

Is skin store an authorized dealer?

Ans: Skinstore is an authorized dealer for many of the brands they sell on their website. They are also an authorized retailer for several beauty subscription boxes.

Where does skin store ship from?

Ans: Skinstore delivers its orders from its warehouse in Dallas, Texas.

Is skin outlet legit?

Ans: Skinstore is a legit company that has been in business for over ten years. Skinstore offers free shipping on orders over $49 and has a 60-day return policy.

Is SkinStore a U.S. company?

Ans: Yes, Skinstore is a U.S.-based company.

Who owns the SkinStore?

Ans: The Hut Group owns a skin store, a publicly-traded company headquartered in the U.K. The Hut Group also owns several other beauty retailers, including look fantastic, Illamasqua, and Glossybox.

Are Skin Store products legit?

Ans: Can skin stores be considered legitimate? Skin stores are legit and sell authentic merchandise directly from their manufacturers. November 17, 2022.

Where is Skinstore based?

Ans: Skinstore, Inc. has a headquarters in Hazelwood, Missouri, USA, and is a subsidiary of the soap cleaning compounds and sanitary products industries.

Can I trust Skinstore?

Ans: User ratings were 3.13 out of 657 reviews, suggesting most customers were very happy with their purchases. Skinstore is renowned for offering free shopper services like Skincare.


There’s no simple answer to whether SkinStore is legit or a scam. On the one hand, the company does seem to sell genuine products and has a strong reputation in the beauty industry. 

On the other hand, there have been some complaints about products and customer service quality. You should do some research and read reviews from other customers before purchasing.

Laura is a housewife and freelance writer. She focuses on writing the standard things that your home likes. After 3+ years and 3500+ pieces of content that have helped diverse companies grow, I pursued my passion and made ZariBunty my home.

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